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Upland Software - Product Owner

Upland Software - Product Owner

UPLAND SOFTWARE INDIA PRIVATE LIMITED, India
9 days ago
Job description

What would you do?

  • Facilitate the analysis and design of technology solutions supporting delivery functions to ensure business needs are met.
  • Drive the gathering of requirements using interviews, requirements workshops, surveys, business process analysis, use cases scenarios, task inquiry and workflow analyses.
  • Participate in analysis and verification of requirements for completeness, consistency, comprehensibility, feasibility, and conformance to standards.
  • Translate requirements from Product Managers into epics and stories for the team with clear criteria around acceptance and behaviour.
  • Facilitate traceability of approved and base lined artifacts throughout the solution development life cycle to include specifications, design, development, testing, implementation, and defect prioritization.
  • Collaborate with quality assurance resources and subject matter experts to establish the testing approach including usability and performance needs.
  • Assist quality assurance leads with the planning and review of test requirements.
  • Collaborate with other Product team members across Upland and adopt / contribute to best practices on product development.
  • Facilitate clarification and active participation in defect management activities to confirm requirements and SLAs are being met.
  • Manages change control activities for affected for planning, development and roll out of product releases.
  • Prioritize, manage and communicate the product release backlog.

What are we looking for?

  • At least 3-5 years as Product Owner.
  • Experience in practical AGILE and SCRUM with demonstrated ability in delivering incremental value to customers.
  • An excellent team player with a track record of building strong, cross-functional working relationships across departments and functions.
  • Clear communication and presentation skills.
  • Expert story writer, you can make the complex simple.
  • Familiarity in handling complex and ambiguous problems with a flair to break them down into manageable problems and come up with creative solutions.
  • Analytics experience.
  • Having worked with Power BI or Tableau in building new dashboards, datasets etc.
  • You love working with engineering teams and customers and like to deliver value.
  • Take ownership of the problem right from the start and take actions with proactive communication.
  • Experience working in a distributed team.
  • Experience in contact center environments, or with contact center technology is favorable.
  • Obsessed with latest technology and how it impacts our market.
  • Analytics experience.
  • Having worked with Power BI or Tableau in building new dashboards, datasets etc.
  • Qualification :

  • A bachelor's degree or technical institute degree / certificate in Computer Science, Information Systems, or other related field or equivalent combination of knowledge and experience is required.
  • Certified Scrum Master or similar.
  • This role requires overlap with multiple time zones for planning meetings, status updates etc on a regular basis.
  • The duration of these overlaps can change depending on the type of meeting.
  • Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance.
  • You can find out more about this during your interview conversation.
  • Upland Software is an Equal Employment Opportunity Employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected status.
  • (ref : iimjobs.com)

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