Job Description :
- Lead and Manage Sales Function : Oversee all day-to-day hotel sales activities, focusing on building long-term, value-based customer relationships to achieve organizational objectives.
- Sales Strategy Implementation : Collaborate with the management team to create and execute a sales plan targeting revenue, customers, and market segmentation for hotel business strategies.
- Revenue Maximization : Work with the Revenue Manager to ensure rate negotiations align with financial targets, maximizing revenue opportunities to meet monthly and annual sales goals.
- Client Relationship Management : Build and maintain strong relationships with key clients, including OTAs, agents, and corporate clients, ensuring client retention and satisfaction.
- Business Development : Identify and acquire new business opportunities and develop new feeder markets to expand the customer base.
- Negotiations and Deals : Conduct effective sales presentations and close deals with corporate clients and key B2B agents.
- Inventory and Revenue Management : Work closely with CRM and resort leadership to manage inventory, revenue forecasting, and ensure appropriate strategies are in place.
- Marketing and Promotional Strategy : Plan and implement marketing strategies and promotional campaigns to attract new business.
- Sales Events Participation : Plan and participate in trade shows, sales events, and exhibitions to enhance visibility and increase sales opportunities.
- Community Engagement : Build relationships within the local community to expand the customer base and identify new business opportunities.
- Team Leadership : Hire, train, motivate, and coach the Hotel Sales Development (HSD) team as per sales plans and budgetary requirements.
- Sales Analysis and Reporting : Analyze and report on sales and financial data regularly (daily, weekly, and monthly) to leadership teams.
- Budgeting and Planning : Prepare annual budgets and implement the sales and marketing plan, ensuring successful execution.
- Task and People Management : Balance task-oriented and people-oriented responsibilities to drive performance in a fast-paced corporate environment.
Skills Required
Sales Management, Revenue Management, Business Development, Client Relationship Management, Corporate Sales, Hotel Sales