Role : LIMS Labvantage - L2 Support
Experience : 4- 10 years
Location : Pan India
Notice Period : Immediate to 15 days
- Good Knowledge on LabVantage application should have experience in implementing LIMS application for Life Science domain
- Extensive knowledge of LIMS installation and support
- Should be able to provide L2 support and general trouble shooting for User Service Incidents and User Service Request tickets created through Incident management tool ie Service Now
- Should be well versed with User access management activation modification revoke inactivation
- Should have handle Data migration for LIMS
- Review and update documentation associated with incidents and service requests
- Managing Data Packaging with CMT and CTT
- Thorough with Problem Management ability and provide innovative solutions
- Monitoring of application review logs identify and exceptions
- Minor Enhancements associated with the application
- Good in written and verbal communication
- experience with directly working with client