About Us
Awear Beauty is a next-generation Indian skincare brand merging clean beauty with advanced Korean biotech innovation. We're growing fast and looking for an Operations Supervisor who will ensure smooth day-to-day functioning of our operations- from inventory management to packaging orders and coordinating with customers.
Role Overview
The Operations Supervisor will be responsible for handling all on-ground operations at our office / warehouse - managing inventory, overseeing order packing and dispatch, maintaining stock accuracy, and communicating with customers for order-related queries. This is a dynamic, hands-on role that ensures every order and every customer experience runs perfectly.
Key Responsibilities
Order & Inventory Management
- Supervise daily order packing and dispatch process.
- Manage and update inventory across Shopify and internal trackers.
- Ensure all products are packed safely, labeled correctly, and dispatched on time.
- Track courier pickups, deliveries, and RTOs (returns).
- Maintain cleanliness and organization of office and stock area.
Customer Coordination
Speak to customers for order confirmations, delivery follow-ups, and issue resolutions.Handle RTO (return-to-origin) and non-delivery cases efficiently.Collect customer feedback and share insightsOffice & Team Supervision
Ensure the workspace is well-maintained and running smoothly.Report daily activity and stock updates to management.Qualifications & Skills
1–3 years of experience in operations, logistics, or e-commerce .Strong communication and coordination skills.Hands-on approach- comfortable managing packaging, shipping, and customer calls.Knowledge of Shopify, Excel, and courier dashboards is a plus.Organized, reliable, and responsible personality.Why Join Us
Join a fast-growing skincare startup and take full ownership of day-to-day operations.Learn end-to-end e-commerce management — from inventory to customer experience.Growth path into Operations Manager as the brand scales.Skills Required
Shopify, Excel