Solution Architect - BY Demand, BY Fulfillment, BY ESP

Scope :

Position is focused on supporting various Blue Yonder Planning solutions in Demand / Fulfillment / Supply Planning space across Retail and Manufacturing verticals. Needs to work with cross functional teams including Product Development, Consulting and Support services. Provides technical and non-technical support during the Steady state period. Provides primary user support and verifies that the system provides the required business functions and maintains data integrity.

Our current technical environment :

Software : BY Demand, BY Fulfillment, BY ESP, BY Inventory Optimization

Cloud Architecture : MS Azure

Frameworks / Others : PL / SQL, RDBMS

What you'll do :

• Understand the implemented solution / products
• Analyze the issues, identify Root cause and find the permanent solution to any problem
• Adheres to SLA based on the severity of the customer cases.
• Complete the product certification courses assigned.
• Document the learning and building the knowledge content
• Provide early visibility and mitigation to technical challenges through the journey.
• Confidently represents product and portfolio, including vision and functional and technical roadmaps, within the company and, when necessary, to strategic customers
• Should be one of the key stakeholders during Solution design phase and understand the scope for the specific solution / process flow for the designated customer
• Should collaborate with Solution / Technical architect(s) to stabilize the system
• Enhance / Change the design based on new business requirements by the customer
• Single Point of contact for all customer requests for the designated solution
• Manage / Support new roll outs / deployments and handle change requests / enhancements
• To improve various KPIs for the customer

What we are looking for :

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours Find out here :

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Skills Required

Apo, Supply Planning, Pl Sql, Ms Azure, Kinaxis, demand fulfillment , Rdbms