Senior Engagement Lead

Role : Senior Engagement Manager / Delivery Leadership

Experience : 13+ years

Location : Mumbai / Bangalore (Hybrid)

As a Delivery Leader, you will be responsible for heading and managing the P&L, delivery efforts and ensuing the execution is sublime of all projects in a B2B environment for Data, Cloud, AI solutions for customers in Insurance & Telecom domain.

Responsibilities :

• Defining and building the project management disciplines, the processes, governance framework, technology baseline, conflict management, resource management, and associated reporting.
• Ensure successful and timely delivery of projects by being accountable to deliver as per Service Levels agreements.
• Responsible for P&L and delivery performance with an aim to maximize ROI
• Guide the Portfolio Leaders, Sr Engagement Managers and Principal Architects on aspects related to Project Management, Client Management and Resource Management. Should be able to build a strong performing team.
• Ensuring prompt identification and resolution of Delivery issues or technical objections and develop strategies to mitigate the same.
• Managing customer communication & relationships with senior stakeholders including CXOs
• Challenge and inspire customers and team members to solve difficult problems with ambitious and novel solutions.
• Staffing and leading Service Delivery Management team and enhancing their growth and development.
• Showcase thought leadership on technology roadmaps, agile development methodologies and best practices to help grow footprint within existing accounts.
• Travel to customer sites, conferences, and other related events as required

What is Required :

What’s in it for you?