Senior Associate - Central Logistics Operations (5+ years)Confidential • Bengaluru / Bangalore, India
Senior Associate - Central Logistics Operations (5+ years)
Confidential • Bengaluru / Bangalore, India
9 days ago
Job descriptionEnsure efficient order allocation, right service partner, and timely dispatch across all Coordinate between warehouse, transport, vendor selection & on-boarding, and Work with WMS / OMS / TMS platforms to streamline order processing, logistics tracking, Identify process bottlenecks and implement automation or process improvement Ensure data integrity and maintain operational dashboards for performance tracking. Track key Logistics KPIs such as Outbound throughput,On-Time performance, courier Manage logistics partners (3PLs, courier partners, transporters) for timely pickup, Negotiate service levels, monitor performance and improvement, and address Generate and analyze key KPIs - delivery TAT, cost per shipment, return ratio, and Provide actionable insights to improve service levels and reduce logistics costs. 5–8 years of experience in supply chain planning, Logistics operations, preferably in Strong analytical skills with proficiency in Excel and exposure to BI tools (e.g., Power BI, Experience in working with multi-channel fulfillment models (B2B, D2C, marketplaces). Good communication and stakeholder management skills. Experienced in New Age WMS / OMS systems (Unicommerce, Incref, Clickpost or similar)
Senior Associate - Central Logistics Operations
Location : Bangalore
We are seeking a results-driven and detail-oriented Omni-Channel Central Logistics
Operations professional to manage, optimize, and coordinate logistics processes across our
online sales channels. The ideal candidate will have a strong background in supply chain
operations, Logistics and Planning — with proven experience in supporting multi-channel or
omni-channel distribution networks.
Key Responsibilities :
1. Central Operations Management
- Oversee end-to-end logistics operations for omni-channel fulfillment — including
e-commerce,Q-commerce, retail, marketplace, and B2B orders.
channels - focusing on excellent customer experience.
customer service teams for seamless execution.
2. Process & System Efficiency
and fulfillment accuracy.
initiatives.
3. Performance Monitoring
partner daily reporting.
delivery, returns and monthly closure.
escalations effectively.
4. Reporting & Analytics
real-time reporting.
Qualifications & Experience :
e-commerce or D2C.
Tableau, Google sheet dashboards).
Skills Required
Power Bi, Oms, Tableau, Tms, Excel, Wms
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Senior Associate • Bengaluru / Bangalore, India
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