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SquadStack - Deployment Engineer - Agentic AI

SquadStack - Deployment Engineer - Agentic AI

SQUADRUN SOLUTIONS PRIVATE LIMITEDNoida
3 days ago
Job description

About SquadStack :

At SquadStack, we're rebuilding the contact center for the AI era.

Our platform fuses AI agents with human expertise to run every customer conversation flawlessly - boosting conversions, elevating customer experiences, and sealing every revenue leak for leading consumer brands.

Backed by 190 crores and driven by 200+ passionate teammates, we're charging into a new phase of hyper growth.

We believe that longer-term, people product & profits, and prioritize culture over everything else.

We are looking for individuals with the right mix of hunger, passion, and cultural-fit to join us in this journey.

If you're excited by this, come build SquadStack with us :

About the role :

  • As a Deployment Engineer you'll work on delivering world class Voice AI Agents for our customers.
  • You will work in AI-native teams & will be expected to move at the speed of thought.
  • You'll leverage SquadStack platform to configure, fine-tune & architect state of the art AI Agents.
  • You will act as a conduit between product, customer success & engineering teams.
  • You'll work very closely with customers to make AI Agents a BIG success for them.

What you'll be doing :

  • Partner with sales to engage clients to gather requirements, rapidly prototype demos, and present system designs.
  • Become go-to experts on building voice AI solutions, especially LLM prompting tips & tricks.
  • Own full life cycle of building agents.
  • Build full-stack integrations (Python, JavaScript) with enterprise tools (e.g CRMs, ERPs, scheduling tools)
  • Travel & work from customer office to fastrack AI Agent deployments.
  • Act as a technical conduit between customers needs & SquadStack platform
  • Codify reusable patterns into tools or platform components.
  • Translate field feedback into actionable product and GTM recommendations.
  • Develop runbooks, code templates, and training sessions for customer facing teams, ensuring self-sufficiency post-handoff.
  • Requirements :

  • AI-native mindset
  • Strong demand side thinker (JTBD) with product taste.
  • You are not merely implementation focussed.
  • Bachelor's degree in engineering or a related field
  • 2-4 years of experience in software development & AI applications.
  • Strong hold over at least one programming language.
  • Solid understanding of prompt engineering patterns
  • Strong communication and presentation skills.
  • Ability to understand and communicate technical concepts to both technical and non-technical audience
  • Comfortable working fullstack.
  • Self-starter with the ability to work independently and as part of a team
  • You possess a T-shaped breadth and depth skill set required to dive deep into any subject and coordinate between Sales, Customer Success, Operations, Product and Engineering to figure out solutions.
  • Familiarity with the relevant domains would be a plus (AI Agents, RAGs, Python, data security etc.
  • (ref : hirist.tech)

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