Job Overview :
We are seeking a highly motivated and technically proficient IT Infrastructure Specialist with 3-5 years of relevant experience to join our team. The ideal candidate will possess hands-on expertise in managing and supporting Microsoft Office 365, Exchange servers, Active Directory, and related technologies.
You will play a critical role in deploying, maintaining, and troubleshooting enterprise-level messaging and directory services infrastructure. This role demands strong problem-solving abilities, a passion for learning, and the flexibility to support operational needs, including occasional weekend Responsibilities :
- Administer and manage Microsoft Office 365 services, including Exchange Online, OneDrive for Business, Teams, and SharePoint Online.
- Handle deployment, configuration, and maintenance of Exchange Servers (2010 and above), including hybrid environments.
- Manage mail gateways, mail routing, and ensure high availability and performance of messaging services.
- Oversee Active Directory (AD) infrastructure, including Group Policy management, DNS, DHCP, Certificate Authority, and replication health.
- Configure and maintain Exchange Hybrid deployments, Azure AD Connect, ADFS, MFA, ADFS Web Proxy, and Azure B2B collaboration settings.
- Perform routine health checks, patching, backup, and recovery tasks across the messaging and directory infrastructure.
- Diagnose and resolve complex issues related to O365, Exchange, and AD, working closely with internal teams and external vendors as needed.
- Participate in migration projects, upgrades, and new feature rollouts across the Microsoft ecosystem.
- Document processes, configurations, and troubleshooting steps for knowledge sharing and compliance Skills & Experience :
- Minimum 2 years of experience in deployment and implementation of :
1. Active Directory (including Group Policies)
2. Exchange Servers (on-prem and hybrid)
3. Microsoft Office 365 suite
4. Mail gateway solutions
Minimum 3 years of experience in core operational support, troubleshooting, and administration of :1. Office 365 and Exchange environments
2. Active Directory and Group Policy
Solid understanding of networking concepts related to DNS, DHCP, authentication services, and secure email routing.Ability to manage end-to-end hybrid infrastructure and resolve integration issues between on-prem and cloud Skills & Other Requirements :Strong analytical and troubleshooting skills.Fast learner with the ability to adapt to new technologies quickly.Results-driven with a proactive approach to identifying and resolving issues.Excellent verbal and written communication skills to collaborate effectively with cross-functional teams and stakeholders.Willingness to work on Saturdays, if required, based on business or project Qualifications :Bachelors Degree in Computer Science, Information Technology, or a related field (BSC-IT, BCA, Notes :Immediate joiners are highly preferred and will be prioritized in the selection process.(ref : hirist.tech)