Presales Specialist
OneXtelkottayam, kerala, in12 hours ago
Job descriptionHands-on experience with : CCaaS and SaaS platforms GPS / fleet tracking solutions Cybersecurity and NOC monitoring tools Hardware infrastructure and cloud services (AWS / Azure / GCP) Strong communication and problem-solving skills. Bachelor's degree in IT, Engineering, or a related field preferred.
We are looking for a skilled Product Specialist with strong domain knowledge in CCaaS , SaaS , GPS tracking systems , cybersecurity , NOC monitoring , hardware infrastructure , and cloud services . This role bridges product, sales, and technical teams to ensure seamless product delivery and client satisfaction.
Key Responsibilities :
- Serve as the subject matter expert across assigned product lines.
- Support sales teams with product insights, demos, and client consultations.
- Collaborate with engineering on product development and enhancements.
- Assist in onboarding, training, and technical enablement for clients.
- Monitor product performance and customer feedback to drive improvements.
Requirements :
2+ years’ experience in a similar product or technical role.
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Specialist • kottayam, kerala, in
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