Senior Consultant

Job Description : - OmniStudio Developer (5-8 years) - Bangalore

About the Role

The OmniStudio Senior Developer / Consultant will be responsible for designing and delivering features using various OmniStudio components, ensuring best practices are followed, and leading integrations while mentoring junior developers.

Responsibilities : -

Own design & delivery for features using Flex Cards, Omni Scripts, Integration Procedures, Data Raptors, and where applicable Calculation Matrices / Procedures.

Build, maintain Omni Studio components and define best practices : performance budgets, state management, data access patterns, security (CRUD / FLS), and governance for reuse across teams.

Lead integrations (API-led designs), map payloads, design error strategies, implement idempotency and caching.

Review PRs and coach junior devs. Produce HLD / LLD, data flow / sequence diagrams, and ensure NFRs (performance, privacy, availability) are met.

Partner with BAs on scope split (declarative vs. code) and support UAT / cutover. Build and maintain Salesforce OmniStudio components : FlexCards, OmniScripts, Integration Procedures, DataRaptors (Extract / Transform / Load).

Implement configuration-first solutions, use Apex / LWC only when required.

Integrate with external services via REST / SOAP (Named Credentials, External Services), including error handling, retries, and timeouts.

Optimize performance (IP chaining, response caching, DataRaptor optimization, selective fields).

Contribute to unit testing, peer reviews, and CI / CD deployments, create concise technical docs and hand-offs.

Support SIT / UAT and production releases, troubleshoot defects within agreed SLAs.

Qualifications

5 - 8 years total experience with 3-5 years focused on Salesforce Omni Studio.

Strong hands-on experience in Salesforce Development (minimum 5+ years).

Demonstrated delivery of end-to-end Omni Studio solutions with integrations and Experience Cloud surfaces.

Required Skills

Deep knowledge of IP design (sub-IPs, conditional blocks, error handling), DR-ETL patterns, data virtualization, and caching strategies.

Data volume & performance techniques (selective queries, pagination, lazy load, compute vs. retrieve trade-offs).

Security & compliance : with / without sharing, CRUD / FLS, PII awareness; SSO / OAuth basics for external APIs.

DevOps and tooling : Git, code scanning (PMD / ESLint, Postman).

Preferred Skills

Salesforce OmniStudio Developer certification.

Preferred - Platform Developer II certification.