Pega Application / DevOps Support Engineer

About the Role

We’re seeking a dynamic, client-focused Pega Application & DevOps Support Engineer to join our global ITSM operations team. This critical role ensures the stability, performance, and seamless deployment of enterprise applications built on the Pega platform. You’ll serve as a technical bridge between clients and internal teams, ensuring rapid incident resolution, smooth delivery, and continuous improvement of mission-critical systems. Expect to work directly with international clients in high-pressure, fast-paced environments as part of a 24×7 global support rotation that keeps systems reliable, compliant, and secure.

Key Responsibilities