Your Next Big Career Move - Infosys BPM Service Desk Hiring in Pune

️ Join Infosys BPM – Service Desk (Voice Process) | Pune | Immediate Openings!

Are you someone who loves solving problems, has a knack for technology, and communicates with confidence? Infosys BPM is looking for energetic and customer-focused professionals to join our Service Desk – Voice Support team in Pune!

What You’ll Be Doing :

Provide top-notch support to global clients via calls, chat, and email

• ️ Troubleshoot technical issues related to :
• VPN, Drivers, O365, Active Directory
• Operating systems & basic networking
• Microsoft Office and other productivity tools

Work on ticketing tools such as ServiceNow, Remedy, or Control-M

Own the issue, analyze, and provide efficient, timely resolutions

Ensure every customer interaction adds value and leaves them satisfied

What We’re Looking For :

Non-Negotiables :

Why Join Infosys BPM?

Global brand & structured career growth

Continuous learning and upskilling opportunities

Exposure to world-class processes and tools

Diverse and inclusive workplace culture

Location : Pune

Shift : Rotational (24x7), including night shifts

Mode : Work from Office only

Ready to launch your tech support career with Infosys BPM? Apply now and be part of a global success story!

Regards,

Infosys BPM

Talent Acquisition | INFY HR