Infosys BPM is Hiring! Windows Support - Service Desk - Apply Now

Join Infosys BPM Ltd. Windows Support - Service Desk Hyderabad

Are you passionate about technology and solving customer challenges?

We are looking for dedicated and skilled

Technical Support Advocates

to join our team. If you have a knack for problem-solving and a strong desire to provide exceptional service, we want to meet you!

Mandatory Requirements :

Must have hands on Experience in Microsoft Product Support and Windows Support

Experience needed 0 - 4 Years

Freshers from BCA / BTech and BE can also apply

Must be able to work in Rotational Shift (Night Shift)

Must have Excellent Communication Skill (Speak and Chat in English)

Walk-in directly for an on-the-spot interview.

Role : Technical Support Advocate

As a Technical Support Advocate, you will be the first point of contact for our customers, playing a crucial role in ensuring they have a smooth and satisfying experience with our products. Your dedication to solving their technical challenges will contribute directly to customer loyalty and satisfaction.

Key Responsibilities :

Technical Assistance :

Provide post-installation technical support for Microsoft products, including Windows and M365.

Troubleshooting :

Diagnose and resolve software issues and device network / connectivity problems.

Product Guidance :

Help customers with the download, installation, and activation (DIA) of products and recommend appropriate solutions.

Customer Service :

Address customer inquiries with patience, empathy, and excellent communication skills.

Prerequisites & Skills :

Minimum typing speed of

35 words per minute .

Strong troubleshooting skills for software and connectivity issues.

Excellent verbal and written communication skills.

Ability to work in a fast-paced environment.

Qualifications : Any Graduate.

Prior experience in technical support or customer service is essential.

Familiarity with Microsoft products and services.

Certifications (e.g., Microsoft Certified : Azure Fundamentals, M365 Fundamentals) are a plus!

Walk-In Interview Details :

Date : 27th September 2025

⏰ Time : 10 : 00 AM 01 : 00 PM

Venue : Infosys STP gate no. 2, Madhava Reddy colony, Gachibowli, Hyderabad.

Landmark :

Opposite ISB college,

Interview building no.- 3

Please mention

"Walkin"

in top of your resume.

What to Bring :

Updated resume (printout)

Two valid photo ID proofs (PAN Card / Driving License / Voter ID / Passport)

Original education documents for verification (10th, 12th, Graduation sem-wise marksheets, CMM, provisional & original degree certificates)

Important Notes :

Laptops, cameras, and other electronic devices are

not allowed

at the venue due to security reasons.

Original Government ID is

mandatory

for security clearance.

Preference will be given to

immediate joiners .

Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where everyone can thrive.

Ready to launch your career with a global leader?

Come meet us and take the first step toward a rewarding future!

Regards,

Infosys BPM

Talent Acquisition | INFY HR