Senior Site Reliability Engineer

At PointClickCare our mission is simple : to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

• Travel to Office expectations
• For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and / or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles : If this role is Hybrid, there will be an expectation to reside within commutable distance to the office / location specified in the job listing. This will include, but not limited to, weekly / bi-weekly / monthly events in the office with your specific team. This is a requirement for this role. Job Summary You'll be a part of the SRE team reporting to the SRE Manager and working alongside our other Site Reliability Engineers. You'll work day to day with the Software Engineering team as well as our IT team. You'll be expected to identify, improve, automate and innovate on challenges that are presented with running a large scale production system. Key Responsibilities
• Managing and maintaining Kubernetes clusters in support of development teams deploying and promoting microservices across environments.
• Maintaining a stable, efficient build pipeline that minimizes the time required to bring code enhancements and new functionality to our customers.
• Building and provisioning resilient processes and infrastructure in Azure.
• Working to improve operations and processes to enable developers to fully own and successfully operate the services they are introducing.
• Automating all the things : to ensure stability, efficiency, and consistent reproducibility across our operating environments. Qualifications and Skills
• Proficient with Kubernetes and Docker.
• Familiarity with Puppet, Kafka, Redis, MySQL.
• Scripting proficiency in Python / Bash.
• Proficient with working in a Linux server environment.
• Proficient with Ansible and Terraform.
• Proficient with Git Generative AI Code Assistants - Use of Generative AI Code Assistants ( Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset.