Assistant Network Manager

Job Overview :

We’re looking for a skilled Assistant Manager – Network Operations to lead a dynamic team of 10+ networking professionals across multiple locations. Based in Chennai, you’ll spearhead network operations across all branches, ensuring a robust and secure IT infrastructure while driving efficient processes and managing daily operations for our cybersecurity and healthcare clients.

Key Responsibilities :

Team Leadership & Growth : Guide and inspire a team of 10+ networking professionals, overseeing shift schedules, conducting performance evaluations, and building a collaborative, results-driven culture.

Network Management : Supervise daily network operations to ensure optimal availability, performance, and security of IT infrastructure across all branches.

Process Optimization : Develop and implement network-focused IT processes to enhance performance, strengthen security, and enable scalable operations.

Cross-Location Coordination : Maintain consistent network service delivery and clear communication across Chennai and other branch locations.

Client Alignment : Partner with cybersecurity and healthcare teams to ensure network services meet business goals and comply with industry standards.

Performance Analysis : Monitor SLAs, conduct ticket audits, and use network performance metrics and root cause analysis to drive ongoing improvements.

Required Skills / Technologies / Tools

Firewall and Switches Technologies :

Expertise in Fortinet firewalls (FG200F), Sophos, and D-Link switches / APs for configuration and management.

VPN & Remote Access :

Proficiency in IPsec VPN, SSL VPN, SD-WAN, BGP, MPLS, and Zero Trust Network Access (ZTNA).

Authentication & Access Control :

Experience with LDAP, RADIUS, SAML, Azure MFA, DUO, Okta, Single Sign-On (SSO), and Active Directory / Azure Entra ID.

Routing & Protocols :

Advanced knowledge of TCP / IP, DNS, DHCP, HTTP / HTTPS, SSH, SSL / TLS, BGP, OSPF, SNMP, ARP, ICMP, and NAT.

Network Monitoring & Troubleshooting :

Skilled in Wireshark, TCP Dump, Traceroute, nslookup, Curl, PRTG Network Monitor, Prometheus, and Grafana for performance analysis.

Virtualization :

Experience with VMware vSphere, Hyper-V, and VirtualBox for virtualized environments.

Cloud Technologies :

Proficiency in AWS (EC2, VPC, IAM, S3, Cloud NGFW, Load Balancers, Direct Connect) and Azure (Virtual Machines, Azure AD, VNet, WebApp, Application Gateway).

Operating Systems :

Advanced administration of Windows Server (2019 / 2022), Linux, and macOS.

Tools & Platforms :

Expertise in Freshservice, ManageEngine, Jenkins (CI / CD), Ansible, Panorama (centralized firewall management), Zscaler (cloud security), and Miradore (MDM).

Scripting for Automation :

Proficiency in Python, PowerShell, or Bash for automating network tasks.

Documentation and Training Delivery :

Ability to create network diagrams, SOPs, user manuals, and deliver training to teams.

ITSM Tools and SLA Management :

Skilled in SLA tracking, ticket prioritization, and metrics reporting using ITSM platforms.

Good to have Technologies / Tools

Network Performance Monitoring :

Experience with NetFlow, SolarWinds, or Cisco Thousand Eyes for advanced traffic analysis.

DevOps Integration :

Familiarity with network automation tools like Cisco DNA Center or Ansible Tower.

IoT Network Management :

Knowledge of managing IoT devices and networks, especially in healthcare environments.

Compliance Frameworks :

Understanding of GDPR, HIPAA, or ISO 27001 for network security compliance.

Load Balancing :

Experience with F5 BIG-IP, Citrix ADC, or AWS Elastic Load Balancer.

Network Virtualization :

Familiarity with VMware NSX or Cisco ACI for virtualized network environments.

AI-Driven Networking :

Exposure to AI-based network analytics tools (e.g., Juniper Mist AI, Arista Cloud Vision).

Certifications :

Certifications (e.g., FortiGate NSE 1 & 2, CCNP, CCNA, ITIL v4, CompTIA Network+, CISSP) are a plus.

Interested candidates can share your updated CV at ishwarya.k@sq1.security