Senior Application Monitoring Engineer

Senior Application Monitoring Engineer

SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less.

IdentityNow is SailPoint’s Identity as a Service (IDaaS) product, and the Senior Monitoring Engineer will be a key player on our Reliability Engineering team and will use a combination of SRE and programming in Java (and Go lang desired) to maintain reliable, scalable, observable microservices for enterprise- grade, multi-tenant SaaS product. We are looking for engineers with broad experience in building and running distributed systems at global scale. If you enjoy analyzing complicated problems, innovating creative solutions, and collaborating across teams to build reliable, scalable, and impactful solutions, come join our Reliability Engineering team. We are a team of people that write software to solve scalability, observability, security, reliability, and operability problems.

What You’ll Make Happen :

• As a member of 24 / 7 NOC team, oversee the whole platform ensuring stability and performance and monitor production releases based on the complexity and risk assessment.
• Make it easy for everyone to create, consume, manage, and scale reliable cloud production services to achieve more
• Work independently or collaboratively on SailPoint SaaS services to design, develop, and improve end-to-end reliability and maintainability for all services
• Coach engineering teams on observability best practices such as setting up well defined Service Level
• Objectives (SLOs).
• Lead engineering teams through post-incident reviews to define effective preventive actions
• Collaborate effectively with developers to increase system reliability through short-term embedding programs
• Enable our engineering teams to scale our enterprise operations by providing guidance, best practices and support as part of an SRE Centre of Excellence
• Manage cross-functional requirements working with Engineering, Product, Services, and other departments
• Develop and implement automation tools and processes to streamline operations and enhance system performance.
• Be a mentor of quality for design reviews, code, test cases, automation, observability, root cause analysis, and self-healing
• Focuses on expanding own skills and looking at improving their teammates' skills
• Drive operational excellence to deliver frictionless operation, happy on call, and optimal customer experience

Requirements

Preferred :

Schedule

What success looks like in the role

Within the first 30 days you will :

By 90 days :

By 6 months :

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE : Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.