Founders Office - Head of Operations

Company Description

At BikesterGlobal, we prioritize safety and comfort in motorcycling by providing an extensive collection of premium riding gear from renowned brands. Our goal is to make your purchasing experience as enjoyable and straightforward as possible, ensuring that you have access to top-quality gear that enhances your ride. We aim to be your one-stop shop for all your motorcycling gear needs.

Role Description

At Bikester Global, we are scaling fast. To make this possible, we’re looking for a Head of Operations who will act as the founder’s right hand. This person will take ownership of day-to-day operations across our retail stores and online business, ensuring efficiency, accountability, and growth. While the founder focuses on strategy and expansion, you will be the driving force that executes plans, manages teams, and builds scalable systems.

What You'll Do :

End-to-End Operations Management

• Oversee daily operations of all retail stores and online business.
• Ensure smooth functioning of store processes, inventory, logistics, and customer service.
• Build and refine SOPs to maintain consistency across all touchpoints.

Team Leadership & Accountability

Inventory & Supply Chain

Sales & Performance Monitoring

Customer Experience

Execution Partner to Founder

What We're Looking For

Why This Role Matters

This is not just another operations role. You’ll have real ownership, real accountability, and the opportunity to shape how we scale.