Field Service & Technical Advising Specialist-Generator

ConfidentialNoida, India

5 days ago

Job description

Job Description Summary

As Field Service & Technical Advising Specialist-Generator, you shall be responsible for :

Execution of Turbogenerator outages of own fleets as well as Other OEM fleets in SQDC (Safety-Quality-Delivery-Cost) sequence.

Interacting with vendor / customer for planning and execution of the outages

Analysis & providing technical solutions to problems being encountered / identified by Thermal Power Utilities in consultation with Engineering.

Support & create Methods Statements & Field Procedures Standards and project specific technical documentation to support outages for identified OEM Generator fleets.

Job Description

Roles and Responsibilities

Working as Technical Lead for assigned Turbogenerator outages including dealing with all technical & safety matters related to outage execution, owning the customer relationship during outage duration, and driving customer issues resolution within outage schedule.
Align towards outage execution excellence, including cross-functional coordination with Engineering, Sourcing, Project Management, Safety and Quality functions to achieve outage execution KPIs and customer satisfaction.
Ensure adherence to compliance as per company standards, laws & regulations during outage execution.
Ensure regular rigor towards site DMS (Daily Mangement System) to achieve field service outage milestones.
Ensure consistent application of business tools and processes applicable to the scope of outages being executed.
Follow Field Service Management processes for Generator Core services as well as Repair Outage .
Uses technical experience for data analysis to support recommendations. Collaborates with internal and cross-functional resources to arrive at conclusions.
Capture, report & implement outages best practices.
Drive lessons learned and technical close-out with tangible outcomes / deliverables

Required Qualifications

Bachelor's degree / Diploma in Electrical engineering / or equivalent stream from an accredited university or college. Significant experience in the outage execution of large Turbogenerators, preferably on 100 MW and above.

At least 6+ years of relevant field experience for Graduate Engineer or 8+ years of relevant field experience for Diploma Engineers in executing Turbogenerator outages at various sites / customers.

Desired Characteristics

Technical Skills :

Should have sound fundamentals and knowledge on Turbogenerator technologies with operational aspects of various fleets.

Sound exposure to constructional features for successful outage execution and key deliverables.

Proficiency in MS Office applications (MS word / MS excel / MS Power Point) etc

Sound understanding of time / cost control for assigned services outage execution related site activities of Turbogenerator Overhaul within assigned time & cost estimates.

Exposure and knowledge on scheduling packages such as MS Project shall be preferred.

Analytical skills to troubleshoot on different operational problems of Turbogenerators.

Exposure to outage execution process like outage planning / outage execution including site mobilization / execution of job along-with designated vendors / outage closure / Outage feedback & Lesson Learnt.

Behavioural Skills

Good observational and analytical skills.

Sense of Urgency

Able to quickly organize and lead external vendors as the team to achieve desired outcome.

Systematic approach to understand problems, learn solutions, and train others.

A good get along with colleagues / vendors and Customers.

Mobility Requirements

Extensive travelling to thermal power stations mainly in India for outage execution.

Shall be operating from Home / Desired Location under work from Remote policy for GE Vernova Technical Field Advisors.

Additional Information

Relocation Assistance Provided : Yes

Skills Required

Data Analysis, Ms Office Applications, Ms Project

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Technical Service • Noida, India