Client Servicing Executive
Work Location : Chennai
2+ years of experience in client servicing / account management within an advertising / creative agency (mandatory)
3 LPA -4 LPA
Job Summary :
We are seeking a dynamic and client-focused Account Manager -Client Services team in Chennai The ideal candidate should come with proven experience in managing client accounts
within an advertising / creative agency environment and be able to lead client relationships, ensure
smooth project execution, and drive business growth.
Key Responsibilities :
- Act as the primary point of contact for assigned clients, building and maintaining strong
relationships
Understand client objectives and translate them into clear creative briefs for internal teamsCollaborate with creative, strategy, and media teams to deliver campaigns that meet clientexpectations
Manage end-to-end campaign execution, ensuring timely delivery, quality output, andalignment with brand guidelines
Proactively identify opportunities to upsell and cross-sell agency services to clientsMonitor campaign performance and share insights, reports, and recommendations withclients
Ensure smooth coordination between clients and internal stakeholders, resolving challengeseffectively
Oversee account financials – including budgets, estimates, and invoicing – to ensureprofitability
Required Skills & Qualifications :
Bachelor’s degree in Marketing, Advertising, Communications, or a related field2+ years of experience in client servicing / account management within anadvertising / creative agency (mandatory)
Strong understanding of advertising, digital marketing, and brand communicationExcellent communication, presentation, and interpersonal skillsAbility to multitask, prioritize, and manage multiple client accounts simultaneouslyProactive, solution-oriented mindset with a passion for delivering outstanding client serviceWhat We Offer :
A dynamic and creative workplace that values collaboration and innovationOpportunities for professional growth and career developmentA chance to work with a diverse portfolio of exciting brands and project