As the Associate Director, Information Systems - Server and Virtualization , you will lead and oversee the day-to-day operations of the company's global server and virtualization infrastructure. This is an onsite role based in Hyderabad. You will manage a team of senior managers and engineers, driving operational excellence and continuous improvement. The ideal candidate will have a proven track record in leading Compute (WINTEL & Linux) and Virtualization (VMWare, Nutanix, Citrix) Infrastructure Operations and a passion for fostering innovation in a sophisticated and constantly evolving technology landscape.
Roles & Responsibilities
- Team Leadership & Development : Lead and develop a successful team of server and virtualization senior managers and engineers through recruitment, performance management, and career development. You will optimize resource allocation and shift coverage for 24 / 7 operations.
- Operational Strategy & Management : Establish and maintain operational metrics, SLAs , and performance standards. You will monitor and manage the enterprise server infrastructure, leading incident response and problem management for critical server issues.
- Security & Compliance : Oversee the implementation and maintenance of server security policies and procedures. You will ensure server compliance with regulatory requirements and generate regular reports on server performance, availability, and incident analysis.
- Strategic Partnership : Partner with business collaborators to understand and support organizational needs. You will drive continuous improvement initiatives in server operations and align with business objectives.
Qualifications
A Master's degree with 7 years of experience, a Bachelor's degree with 10 years, or a Diploma with 15 years of experience in Server Operations. At least 5 of those years should be in a management role (10 years for a Diploma).A deep understanding of server Operating System ( OS ) and virtualization support, as well as server security, networking, and storage.Knowledge of server monitoring, management, and automation.Experience with service level management and operational metrics.A solid background in server operations strategy and planning.Experience with cloud platforms ( AWS, Azure, or Google Cloud ) and server automation tools like Ansible, Python , or Power-shell is preferred.Management certifications ( PMP, ITIL ) or server certifications ( Microsoft Certified, RHCE ) are a plus.Soft Skills
Leadership : Strong decision-making abilities, team building and development skills, and a strategic thinking mindset.Communication : Outstanding communication skills, with the ability to manage collaborators and present effectively.Problem-Solving : Strong crisis management capabilities and an expertise in change management.Collaboration : The ability to work effectively in a matrixed organizational structure.Skills Required
cloud platform , Information Systems, Virtualization Technology, server automation