[09 / 10 / 2025] Manager -Change Management

Position -Change Management -Manager / Sr. Manager

Exp- 15+Years

Location -Hyderabad / Noida / Gurgaon

Job Description : -

ITIL & Infrastructure Change Management (ICM) :

• Change Governance (ITIL Framework) :
• Govern all IT changes using the ITIL Change Management process, including classification, prioritization, risk analysis, approval, and implementation.
• Change Advisory Board (CAB) :
• Lead the Change Advisory Board meetings, ensuring accurate evaluation, approval, and scheduling of infrastructure changes with minimal risk to IT services.
• Infrastructure Change Oversight :
• Oversee changes across servers, networks, storage, cloud environments, and data centers, ensuring robust controls and compliance.
• Change Impact Analysis (IT Systems) :
• Evaluate the technical impact of infrastructure changes, coordinating with operations, network, and security teams to ensure stability and reliability.
• Change Scheduling and Planning :
• Ensure changes are scheduled efficiently to avoid business disruption, taking into account dependencies and rollback procedures.
• Incident & Problem Linkage :
• Collaborate with Incident and Problem Management teams to ensure that changes are not introducing recurring incidents or known errors.
• Compliance & Audit :
• Ensure all change records are maintained for audit purposes. Monitor compliance with internal policies, regulatory requirements, and IT governance frameworks.
• Continuous Improvement :
• Continuously enhance the IT change process through automation, analytics, and feedback loops from post-implementation reviews.

Qualifications & Requirements :

If you're interested, please share your updated CV with me at alok.sharma2@teleperformancedibs.com.

Please do share below Details : -

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