Job Title : Senior Salesforce Technical Architect (AWS Lambda)
Experience : 8+ Years
Type : Contract
Duration : 480 Hrs (2.5 months+ Extendable)
Location : Remote
Shift Timing : IST over lapping US Time
Job Description : Required Skills
- Strong hands-on expertise in AWS Lambda
- Experience with Amazon Connect and Amazon Lex
- Strong knowledge of Salesforce Service Cloud Voice (SVC)
- Solution architecture experience for AWS-based voice / contact center solutions
- Ability to work with business analysts and developers to design scalable solutions
- Jira backlog ownership and technical leadership experience preferred
Responsibilities
Own the solution architecture for the contact centre transformation projectDefine and implement technical strategy involving AWS and Service Cloud VoiceWork closely with stakeholders, business analysts, and developersEnsure best practices, code quality, and seamless AWS integrationSupport deployment and stabilization phases