Client Relations & Operations Coordinator

Administrative Executive

Job Overview :

We are seeking a proactive and organized Administrative Executive with strong communication skills to support our operations and serve as a key liaison with our US-based clients. While this role involves general office administration, the primary focus will be on managing communication, data coordination, and task execution in collaboration with our clients.

Key Responsibilities :

Client-Facing Duties (Primary Focus) :

Serve as the main point of contact between the operations team and US clients.

Communicate professionally with US clients via email and virtual meetings.

Attend and participate in client meetings to understand task requirements, manage data, and ensure alignment with deliverables.

Coordinate with internal teams to relay client expectations, deadlines, and updates effectively.

Administrative & Operational Support :

Oversee and maintain daily office operations to ensure efficiency.

Manage inventory of office supplies and place orders as needed.

Organize and schedule meetings, appointments, and internal communications.

Provide administrative support to managers and staff, ensuring smooth workflow.

Prepare, edit, and distribute documents, reports, and professional correspondence.

Maintain and update both electronic and physical filing systems.

Ensure data accuracy and completeness across databases and spreadsheets.

Coordinate domestic and international travel arrangements for employees.

Assist in the planning and logistics of company events, team meetings, and team-building activities (including venue booking, catering, and transportation).

Qualifications :

1 to 3 years of proven experience as an administrative assistant, virtual assistant, or office admin assistant.

Knowledge of office management systems and procedures.

Proficiency in MS Office (MS Excel and MS Word, in particular).

Excellent time management skills and ability to multitask and prioritize work.

Attention to detail and problem-solving skills.

Excellent written and verbal communication skills.

Discretion and confidentiality.