Financial Crime Operations - Workforce Enablement Senior Analyst

Organization :  At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Job Title :  Financial Crime Operations - Workforce Enablement Senior Analyst

Location :  Bangalore

Business & Team :  Financial Crime Operations

Impact & contribution :  We are seeking a dynamic and analytical Senior Analyst to join our team at a leading bank. The ideal candidate will be responsible for driving data analysis, workforce management, and real-time data insights to optimize operational efficiency and decision-making. A background in financial crime or an understanding of regulatory environments would be a significant advantage.

Roles & Responsibilities :

Forecasting & Capacity Planning

• Develop detailed resource models to show headcount utilization and need for major FCO functions
• Workforce Planner will be Responsible to deliver the forecasting for the number of interactions, processing time, shrinkage, attrition and / or other required metrics and input for the capacity management process by use of standard forecasting tools and analysis.
• Also responsible for the capacity, staffing and resource management of one or more teams and is providing guidelines and directions towards the WFM Scheduler creation

Stakeholder Engagement

Data Analysis & Insights :

Workforce Management, Headcount Reporting & Analytics

Real-Time Data Analysis :

Financial Crime Understanding (Desirable) :

Essential Skills :

Educational Qualifications :

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application. We’re keen to support you with the next step in your career.

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Advertising End Date : 08 / 10 / 2025