Voice Process Executive
ConfidentialSalem, Nashik30+ days ago
Job descriptionExcellent verbal communication skills in English and local languages. Ability to handle customer inquiries and resolve issues effectively. Strong listening skills and attention to detail. Basic computer skills and familiarity with MS Office applications. Strong interpersonal skills and a positive attitude.
Description
We are seeking a dedicated and enthusiastic Voice Process Executive to join our team in India. This role is ideal for freshers or entry-level candidates looking to start their career in customer service and voice operations.
Responsibilities
- Handle inbound and outbound calls in a professional manner.
- Provide excellent customer service by addressing customer queries and issues.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve processes and customer satisfaction.
- Achieve individual and team performance goals.
Skills and Qualifications
Skills Required
Call Handling, Customer Service, Problem Solving, Active Listening, Data Entry, Time Management, Basic Computer
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Executive Voice • Salem, Nashik
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