Telecalling Executive

ConfidentialDelhi NCR, Nashik

5 days ago

Job description

Description

We are seeking a motivated Telecalling Executive to join our team. This role is ideal for freshers / entry-level candidates who are enthusiastic about building a career in sales and customer service.

Responsibilities

Make outbound calls to prospective clients and existing customers to promote services and products.
Handle customer inquiries and provide information about services offered.
Maintain records of calls and customer interactions in the CRM system.
Follow up on leads generated through marketing campaigns and other sources.
Achieve monthly targets for calls made and sales conversions.
Provide feedback on call outcomes and customer responses to management.

Skills and Qualifications

Excellent verbal communication skills in English and Hindi (or regional language).

Basic knowledge of sales techniques and customer service principles.

Proficiency in using CRM software and MS Office Suite (Word, Excel, PowerPoint).

Strong listening skills and the ability to persuade and negotiate.

Ability to work independently as well as in a team environment.

Time management skills to handle multiple calls and tasks efficiently.

Skills Required

Cold Calling, crm software, Sales Techniques, Lead Generation, Customer Service, Data Entry, Communication Skills, Time Management, Problem Solving, Persuasion Skills

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Executive • Delhi NCR, Nashik