Network Operations Center Engineer

OpenStack NOC & SOC Engineer

This role is ideal for candidates passionate about cloud computing, networking, Linux systems, and DevOps automation who want to build their career in cloud infrastructure operations.

24×7 team member responsible for monitoring, managing, maintaining, supporting enterprise workloads and mission-critical applications to ensure the availability.

Detecting, analyzing, and responding to security threats and anomalies.

Key Responsibilities

Monitor OpenStack infrastructure components (Nova, Neutron, Cinder, Keystone, Glance, Horizon, etc.) and underlying hypervisors (KVM / ESXi).

Perform proactive health checks on compute, storage, and network nodes using monitoring tools (Prometheus, Grafana, Zabbix, etc.).

Respond to alerts and incidents related to compute, network, or storage availability following the Play books.

Perform basic troubleshooting on Linux servers, virtual machines, and OpenStack services.

Monitor and analyze security events, alerts, and logs across OpenStack infrastructure (Nova, Neutron, Keystone, etc.) and supporting Linux systems.

Escalate complex issues to L2 / L3 engineers following standard incident-management procedures.

Document incidents, root cause, and operational runbooks accurately.

Participate in regular learning and improvement sessions on OpenStack, networking, and automation.

Operate SIEM tools (like Wazuh, ELK, Splunk, Graylog, or Sentinel) to identify suspicious or anomalous behavior.

Perform first-level incident triage , classification, and escalation following SOC runbooks.

Contribute to the development of security automation scripts (Python / Bash / Ansible).

Collaborate with Cloud Infrastructure teams for coordinated incident response.

Document alerts, incidents, and root-cause analyses in ticketing and knowledge-base systems.

Required Skills

Strong understanding of Linux (Ubuntu / CentOS) administration and CLI.

Basic knowledge of networking fundamentals (IP addressing, routing, VLANs, DNS, DHCP, firewall basics).

Familiarity with virtualization concepts (hypervisor, VM, image, snapshot).

Awareness of OpenStack architecture and major components.

Good understanding of cloud concepts – IaaS, PaaS, private vs public cloud.

Eagerness to learn automation tools (Ansible, Bash, Python scripting).

Ability to work in 24×7 rotational shifts (monitoring environment).

Strong analytical thinking and documentation skills.

Educational Qualification

B.Tech / B.E. / B.Sc. in Computer Science, IT, Electronics, or related field.

Linux, OpenStack, or Cloud certifications (RHCSA, COA, CCNA, AWS Cloud Practitioner) are a plus.