AD / D - UX Designer

Years of experience required : 13-16 years

Helping India go places

We're an OTA - an Online Travel Agency, that has been helping India go places. For over 21 years we have grown to be one of the most loved and most used travel brand in India. We love travel and our commitment to offsetting carbon has had us plant over a million trees to, contribute to waste recycling in tourist spots and donate for numerous other causes. Listed on NASDAQ, MakeMyTrip has been an unicorn when the word was not even in common parlance.

Design at MakeMyTrip

Product Design and User Research at MakeMyTrip and Goibibo has moved front and center in the journey of developing and defining Products, services, and ecosystems. From an also-ran in the design department – we have emerged as one of India's largest and amongst its very best. Our Design system – Cosmos, has been adapted and adopted across devices, platforms, and now even geographies and languages. We are proud of our diverse teams, multiple languages and locations – and depth and breadth of skill sets. We tackle numerous, multi-layered, and complex problems for our many users – travelers, hoteliers, and travel agents. And we support the community through conferences like UX Now. It's a great place to learn from each other, grow and explore many diverse opportunities. And did we say – we love to travel

Looking for fellow travelers! Is that you

We're looking for a Manager / Senior Manager / AD, User experience – who can balance business understanding with craftsmanship and attention to detail. You'll be working in a fast-paced environment and see your designs move from idea to the hands of many million users. You'll get real-time feedback – learn and grow! And if you love travel, you'll love what we do.

What you'll be doing :

• You will manage and lead a team of UX professionals, fostering a collaborative and high-performing work environment. This includes hiring and developing talent, assigning responsibilities, and providing guidance and mentorship to ensure the team's success.
• You will champion a user-centric approach to design, ensuring that the needs, preferences, and behaviors of users are at the forefront of the design process. This involves conducting user research, gathering insights, and translating them into effective and intuitive user experiences.
• You will develop UX strategies and plans that align with business objectives and target audience needs. This includes identifying opportunities for improvement, defining UX goals, and mapping out the steps required to achieve them.
• You will collaborate closely with cross-functional teams, stakeholders, and executives to understand business requirements, gather feedback, and align UX efforts with overall product or service development. Effective communication and stakeholder management will be crucial in driving successful UX outcomes.
• You will oversee the design and prototyping process, ensuring the creation of visually appealing and user-friendly interfaces. This involves providing guidance on interaction design, information architecture, and visual aesthetics to deliver exceptional user experiences.
• You will drive a culture of continuous improvement within the UX team and across the organization. This includes staying updated with industry trends, emerging technologies, and best practices to innovate and enhance the user experience.

What you'll bring to the team :

Skills Required

Prototyping, User Research, Interaction Design, Information Architecture