Role Overview
Transforming sales to become a future-ready and digital B2B revenue engine. The team helps assess, design, build, and implement best practices on process, organization, and technology to create, execute, and run collaborative sales and support roles. This includes defining pricing strategies, creating pricing models, and ensuring differentiated value for opportunity pursuits.
Required Skills & Qualifications
- Proven experience in sales operations within a BPO environment
- Expertise in managing large sales teams and complex data sets
- Knowledge of industry-specific sales processes and best practices
- Strong attention to detail and accuracy in data entry
- Strong analytical mindset with ability to analyze data from various reports
- Experience working with large datasets
- Understanding of sales processes, KPIs, and methodologies
- Expertise in implementing and structuring sales incentive plans
- Proficient in data analysis tools, CRM systems, and incentive management software
- Ability to manage multiple projects, meet deadlines, and prioritize tasks
Roles & Responsibilities
Implement and administer sales incentive programsAccurately calculate commissions by analyzing sales dataCollaborate with clients and monitor program effectivenessWork with client sales leadership to define objectives and strategyMaintain incentive plans including metrics, targets, payout structuresAnalyze sales data to assess performance and identify trendsAlign incentive plans with business goals and sales strategiesCommunicate plan details to sales teams and provide trainingTrack performance against incentive metrics and publish resultsManage incentive calculation systems for accurate payoutsCollaborate with finance, HR, and sales operations for smooth implementation