▷ [Apply in 3 Minutes] Specialist, Payoffs

POSITION SUMMARY : The staff in this position will report to a Team leader. The Payoff Team Agent plays a crucial role in ensuring accurate and timely processing of payoff requests, reinstatements, and modification quotes. The ideal candidate should be detail-oriented, organized, and able to work effectively under pressure and tight deadlines.

JOB FUNCTIONS AND RESPONSIBILITIES :

• Prepare payoff quotes for loans and mortgages.
• Handle reinstatement requests, ensuring accurate calculations and timely responses.
• Generate modification quotes based on customer requirements.
• Collaborate with other team members to meet departmental goals.
• Maintain accurate records and documentation.
• Communicate professionally with internal and external stakeholders.
• Follow Regulatory and State Guidelines.
• Various other duties as assigned

EDUCATION / EXPERIENCE :

WORK SCHEDULE OR TRAVEL REQUIREMENTS :

Night shift / No travel requirement