AI-Driven Workflow Automation Specialist
HCLTechRepublic Of India, IN8 days ago
Job descriptionKey Responsibilities ServiceNow Development Design, develop, and customize applications on the ServiceNow platform (ITSM, ITOM, SPM, etc.) to enable AI-augmented workforce solutions. Build full stack components : backend workflows (Flow Designer, Script Includes, Business Rules, REST / SOAP APIs) and modern UI / UX (Service Portal, Now Experience UI Builder, React components). Integrate ServiceNow with external AI services, APIs, and data sources to enable decision automation, predictive insights, and conversational agents. AI & Agentic Workforce Enablement Architect and implement autonomous AI agents in ServiceNow that perform roles such as Scrum Master AI employee (e.G., sprint planning, backlog grooming, velocity tracking, reporting) and Application Analyst AI employee (e.G., incident triage, root cause analysis, application monitoring). Develop capabilities for self-learning, adaptive recommendations, and dynamic workflow execution. Leverage LLMs, machine learning, and orchestration tools to simulate human-like reasoning and task execution within ServiceNow. Agile & Collaboration Partner with business stakeholders, Scrum teams, and application owners to translate requirements into technical solutions. Participate in Agile ceremonies and actively contribute to backlog refinement, sprint planning, and demos. Enable AI Scrum Master to automate team metrics reporting, risk identification, and sprint forecasting. Required Skills & Qualifications 5+ years of hands-on development experience with ServiceNow (custom apps, ITSM, ITOM, SPMmodules). Proficiency in JavaScript, Glide API, AngularJS / React, HTML, CSS within the ServiceNow ecosystem. Strong understanding of ServiceNow architecture : Flow Designer, IntegrationHub, Script Includes, Business Rules, ACLs, CMDB. Experience with full stack development : front-end (Now Experience, portals), back-end (server-side scripts, API integrations). Familiarity with AI / ML concepts and integration of ServiceNow with LLMs, chatbots, or automation frameworks. Proven ability to design and implement autonomous digital workflows and intelligent automation. Solid understanding of Agile / Scrum methodologies and how to apply them in ServiceNow delivery. Strong problem-solving and communication skills, with the ability to interact effectively with both technical and non-technical stakeholders. Preferred Skills Exposure to DevOps practices (Jenkins, Git, CI / CD pipelines for ServiceNow). Certification(s) : ServiceNow Certified Application Developer (CAD), Certified Implementation Specialist (CIS) in ITSM / CSM / ITOM, ServiceNow Micro-Certifications (IntegrationHub, Predictive Intelligence). Background in creating or managing agent-based AI systems or autonomous digital workforce solutions. Role Impact
Job Description : Full Stack ServiceNow Developer SPM – Agentic Workforce AI
Location : PAN India
- Overview
We are on the lookout for a highly skilled Full Stack ServiceNow Developer to join our dynamic team. This role is pivotal in designing, developing, and deploying next-generation AI-driven workforce solutions within the ServiceNow platform. The developer will be instrumental in crafting autonomous digital agents that serve as AI Scrum Masters and AI Application Analysts, facilitating smarter, faster, and more adaptive workflows across the enterprise.
This position demands expertise in ServiceNow development (both back-end and front-end), a robust understanding of AI / ML integrations, and the ability to architect scalable digital workflows. The successful candidate will collaborate closely with product managers, data scientists, and business stakeholders to create agentic workforce solutions that enhance and automate key IT, business, and agile practices.
This role goes beyond traditional ServiceNow development : you will be building the foundation of a digital, agentic workforce that augments human teams. Your work will directly empower the enterprise with AI-enabled Scrum Masters and Application Analysts—transforming how teams collaborate, delive
Create a job alert for this search
Automation Specialist • Republic Of India, IN
Related jobs
Our mission is to simplify business operations through the power of.ChatGPT, Dialogflow, and custom-built AI models.We’re a small, passionate team exploring how automation can transform communicati...Show moreLast updated: 30+ days ago
)
- Promoted
Applied AI Engineer
Strategic Talent PartnerNagpur, IN Design and deploy advanced multi-agent pipelines for credit analysis.Optimize inference and prompt chains using frameworks like DSPy, GEPA, and LangChain.
Implement reasoning techniques (CoT, ToT, G...Show moreLast updated: 19 days ago
- Promoted
Hyper automation Development
Allianznagpur, maharashtra, in Python (professional or substantial project work).Practical knowledge of agentic AI frameworks (LangGraph, LangChain, AutoGen, CrewAI, or similar).
Experience building LLM-based applications or mult...Show moreLast updated: 19 days ago
- Promoted
Senior Ai & Automation Specialist
YamathosRepublic Of India, IN Senior AI & Automation Specialist (N8N etc).Join Yamathos — a fast-moving AI consultancy helping companies automate smarter, not harder.
If you’re passionate about AI, automation, and creative probl...Show moreLast updated: 19 days ago
- Promoted
Microsoft Copilot
System Soft Technologiesnagpur, maharashtra, in Role : Microsoft Copilot AI Devs (offshore).Two distinct workstreams apart of the delivery : .Copilot agents and workflow automation.
Automated meeting requests / scheduling.Candidate application summari...Show moreLast updated: 2 days ago
- Promoted
AI & Automation Intern (Remote – India)
AutomynxNagpur, INRemote
- Promoted
AI Platform Engineer
BayOne SolutionsNagpur, IN We are seeking a highly skilled.In this role, you will work on advanced AI systems including.Retrieval-Augmented Generation (RAG).
Model Context Protocol (MCP) tools.OpenWebUI or custom-built soluti...Show moreLast updated: 9 days ago
- Promoted
Zoho & Automation Specialist | Zoho, n8n, Zapier, Make
JkwebdesignIndia, India We are seeking a highly skilled.The ideal candidate will have deep expertise with Zoho applications (CRM, Books, Desk, Projects, Creator, etc.
You will play a key role in streamlining business proce...Show moreLast updated: 30+ days ago
- Promoted
Workflow Automation Engineer
Vensure Employer Solutions (PrismHR)India Description : - Design, develop, test, and implement automated workflows using Python, SQL, and Power Automate.Integrate automation solutio...Show moreLast updated: 30+ days ago
- Promoted
Asana & AI Productivity – Freelance SME
LetsTuteNagpur, IN Let'sTute is actively looking for experienced .Asana Mastery & Workflow Optimization.Automation, Reporting, & Productivity Enhancements.
Integrations with Jira, Power BI & other tools.Data Quality, ...Show moreLast updated: 1 day ago
- Promoted
Test Automation Specialist
Zensar TechnologiesNagpur, IN Responsible for designing, developing, and maintaining automated test frameworks and scripts using C# to test web based and API based applications across different projects.Develop and maintain aut...Show moreLast updated: 13 days ago
- Promoted
Python Automation Engineer
XpertDox India Pvt LtdNagpur, IN Strong Python programming skills with at least two years of hands-on experience in the automation of tasks & GUI (using Selenium or other known shadow DOM).
Familiarity with Windows and Linux fundam...Show moreLast updated: 30+ days ago
- Promoted
- New!
Workflow Automation Developer
BUILD MY BUSINESSChennai, Republic Of India, IN If you love building fast, practical automation solutions without writing full code — this role is for you.Com / Zapier / n8n (must know at least one).
Strong understanding of APIs & JSON.Ability to...Show moreLast updated: 20 hours ago
- Promoted
- New!
Automation Solutions Specialist
BUILD MY BUSINESSChennai, Republic Of India, IN If you love building fast, practical automation solutions without writing full code — this role is for you.Com / Zapier / n8n (must know at least one).
Strong understanding of APIs & JSON.Ability to...Show moreLast updated: 20 hours ago
- Promoted
Senior AI & Automation Engineer
engineersmindNagpur, IN Role : Senior AI & Automation Engineer.Quality Engineering & Product Assurance.API layers, ensuring seamless integration, performance, and security.
This is a hands-on role that requires strong techn...Show moreLast updated: 5 days ago
- Promoted
Senior SolarWinds Automation Engineer
The AES GroupNagpur, IN Role – Network Tools Engineer L4.Location – Preferably Chennai – Remote Options Available.Mandate Skill : PowerShell Development – Any Monitoring tools Experience – Like Solarwinds OR logic Monitor...Show moreLast updated: 1 day ago
- Promoted
Systems & Automation Specialist
White Tiger Connections Inc.India, India We’re looking for someone who thrives at the intersection of IT, systems design, and automation — someone who can help us build, connect, and maintain the tools that keep our business running smoot...Show moreLast updated: 17 days ago
- Promoted
Robotic Process Automation Consultant
ACL Digitalnagpur, maharashtra, in Hiring for RPA Developer : Remote Opportunity.Power Automate experience is an added advantage.Finance project experience preferred, but FinTech domain is.
Excellent communication skills; candidate wi...Show moreLast updated: 3 days ago
- Promoted
- New!
Workflow Automation Expert
Guestilo Short-Term RentalsRepublic Of India, IN Automation & Systems Specialist.You will manage the systems that keep our company running smoothly — including.AI workflows, PMS setups, automations, dashboards, cloud organization, software integr...Show moreLast updated: 20 hours ago