Customer Service Representative

International Voice Customer Support Representative

Be the spark that brightens days and ignite your career with an award-winning global customer experience organization.

As an International Voice Customer Support Representative working on-site in Mohali, Punjab, you’ll be part of a team that brings empathy, efficiency, and excellence to every customer interaction.

What You’ll Be Doing

Do you have a passion for helping customers and creating memorable experiences?

In this role, you’ll handle inbound and outbound international voice calls, resolving queries, providing product or service information, and ensuring customer satisfaction at every step.

You’ll report to the Team Lead and play a vital role in delivering an exceptional customer experience and achieving process goals.

During a Typical Day, You’ll

• Handle customer calls from international clients
• Resolve issues, provide accurate information, and maintain a professional tone
• Ensure a high level of customer satisfaction and first-call resolution
• Collaborate with your team to meet daily and monthly performance metrics

What You Bring to the Role

What You Can Expect

Compensation Details

Additional Benefits

Other Details