Senior Manager, Delegated Authority Business, Data Operations and Reporting!

Ready to shape the future of work

At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE : G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Manager / Senior Manager Delegated Authority Business Data Operations and Reporting!

Responsibilities

Establish binding authority contracts with contractual rules and aggregate limits using the DUAL tool

Complete a bordereau questionnaire by aligning bordereaux with relevant reporting standards using the DUA schema questionnaire

Review errors and breaches and perform data enrichments within the DUA system

Reconcile premium and claim amounts with the signing present on syndicate and commercial applications

Log data quality issues into the query log

Collaborate with the onshore team for quality control review of issues as part of an escalation process to underwriters

Standardize bordereaux and conduct financial reconciliation for monthly BDX spreadsheets

Exposure to London Market (syndicate and company) is essential

Knowledge of property and casualty (P&C) specialty reinsurance claims and underwriting services

Work according to the turnaround time (TAT) and service level agreement (SLA) set for the business

Maintain customer service and quality standards by adhering to client procedures and process requirements

Manage a team of 3045 staff according to service level targets

Provide technical support and bordereau processing assistance to team members

Lead weekly monthly and quarterly discussions on operations with client underwriters and company stakeholders

Understand risks faced by the function and controls in place to manage and mitigate them

Ensure clarity around priorities and goals for the entire functional area

Function effectively in a team environment while exercising good judgment

Collaborate with senior management and peers for strategy development and execution planning

Conduct root cause analysis on escalations received

Qualifications we seek in you!

Minimum qualifications

Graduate in any discipline

Relevant work experience in London Market Insurance

Comprehensive knowledge of the underwriting lifecycle

Understanding of binder Lineslips and consortium processing

Exposure to reinsurance market types such as proportional and non-proportional

Demonstrate customer focus teamwork accountability initiative and innovation

Fluent in English both written and oral

Preferred qualifications

Certifications in London Insurance Market

Preferred certification in one of the streams like CII London (ALMI FIT Cert CII) or equivalent (AINS CPCU)

Knowledge of bureau / non-bureau market

Why join Genpact

Be a transformation leader Work at the cutting edge of AI automation and digital innovation

Make an impact Drive change for global enterprises and solve business challenges that matter

Accelerate your career Get hands-on experience mentorship and continuous learning opportunities

Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military / veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

Required Experience :

Senior Manager

Key Skills

Economics,Access Control System,B2C,Drafting,Informatica,Events & Exhibitions

Employment Type : Full-Time

Experience : years

Vacancy : 1