ServiceNow Senior Configurator / Tech Lead (PL762)

Location : Fully Remote within India

Duration : 6-9 Months contract (with possible extension)

About the Role :

Our client, a leading consulting firm, is seeking a ServiceNow Senior Configurator / Tech Lead to join their team on a fully remote basis. This is a hands-on role with leadership responsibilities, ideal for someone with strong ServiceNow expertise who enjoys guiding teams while actively contributing to development work.

Key Responsibilities :

• Act as the technical lead for all ServiceNow development activities within the India-based team.
• Provide guidance, mentorship, and support to Configurators and developers, ensuring adherence to best practices.
• Conduct peer reviews to maintain quality and consistency in development work.
• Actively work on user stories, configurations, and customizations within the ServiceNow platform.
• Ensure alignment with ServiceNow best practices, standards, and governance.
• Collaborate with business analysts, stakeholders, and other technical teams to deliver high-quality solutions.

Required Skills & Experience :

o ITSM (IT Service Management)

o HRSD (Human Resources Service Delivery)

o SPM (Service Portfolio Management)

o ITOM (IT Operations Management)

o GRC (Governance, Risk, and Compliance)

Nice to Have / Preferred Skills :