Director CRM

Overview

The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections.

Cvent's Corporate Systems team is seeking to hire a Director to lead CRM team. You will be responsible to create roadmap for Salesforce adoption and modernization. You will run towards the fire, solve hard problems, be a force for positive change, and motivate these behaviors in your team.

Salesforce Proficiency

In This Role, You Will :

• Expertise in Salesforce CPQ, Sales Cloud, Service Cloud, and Experience Cloud.
• Deep understanding of Salesforce architecture, security model, configuration, and customization.
• Hands-on experience with Apex, Visualforce, Lightning Web Components, and other Salesforce technologies.
• Proven ability to design, develop, and implement complex Salesforce solutions.
• Evaluate new Salesforce products and services to identify opportunities for improvement.
• Expertise in systematically automating quality assurance within Salesforce, including APEX test classes and code coverage.

Salesforce DevOps

Team Management

Here's What You Need

Skills Required

Release management, Continuous Integration, Lightning Web Components, Continuous Delivery, Service Cloud, Salesforce Cpq, Visualforce, Sales Cloud, APEX