Billing Associate (AR Follow-up & Denial Management)

Job Description

This is a remote position.

About Insight Therapy Solutions

At Insight Therapy Solutions, we’re passionate about making mental healthcare accessible and effective. Behind the scenes, our Billing & RCM (Revenue Cycle Management) team ensures that our services run smoothly by managing claims, resolving denials, and keeping revenue cycles healthy.

We are expanding our team and looking for motivated individuals who want to grow their career in medical billing and RCM operations.

Why You’ll Love Working With Us

At Insight Therapy Solutions, we make careers rewarding by investing in your growth and well-being. Here’s what you’ll enjoy when you join our team :

Perks & Benefits

Fully remote role – work from anywhere while keeping to a fixed Pacific Time Zone schedule

Annual Paid Time Off

Paid US Holidays

Paid Birthday Off

Monthly Health Stipend

Hands-on training in AR & denial management

Clear career growth opportunities within our expanding RCM team

Supportive, collaborative environment where your contributions are valued

About the Role

As a Billing Associate focused on AR Follow-up & Denial Management, you’ll play a key role in ensuring timely reimbursements from insurance companies. You’ll follow up on outstanding claims, resolve denials, and work with our billing systems to keep revenue cycles efficient.

Fresh graduates or early-career professionals with strong analytical and communication skills are encouraged to apply—we provide hands-on training to set you up for success.

What You’ll Do

Perform AR follow-up with insurance companies to track claim status.

Identify, analyze, and resolve denials and rejections.

Work on claim corrections and resubmissions.

Collaborate with the billing team to maintain low Days in AR (DAR).

Document and update claim status in the billing system.

Escalate unresolved issues to senior billing staff when necessary.

What You’ll Bring

Basic understanding of medical billing, insurance, or healthcare terms

Excellent communication skills (verbal & written)

Strong analytical thinking and problem-solving ability

Proficiency in MS Excel or Google Sheets

Detail-oriented with the ability to work independently

Eagerness to learn billing software (TheraNest, EZClaim, Waystar – preferred but not required)

Nice-to-Haves (Not Mandatory)

Internship or coursework in healthcare administration, medical billing, or RCM.

Familiarity with CPT, ICD-10, and HCPCS codes.

Experience with claim status check portals or clearinghouses.

Ready to grow your career in healthcare billing? Apply now and join a team that values your growth, flexibility, and well-being!

Requirements

Basic understanding of medical billing, insurance, or healthcare terms Excellent communication skills (verbal & written) Strong analytical thinking and problem-solving ability Proficiency in MS Excel or Google Sheets Detail-oriented with the ability to work independently Eagerness to learn billing software (TheraNest, EZClaim, Waystar – preferred but not required)