Purpose of the Role :
To ensure efficient, accurate, and timely application of incoming payments to customer accounts, supporting the organization's billing and collections process while maintaining compliance with internal controls and service level agreements (SLAs).
Key Responsibilities :
- Perform daily cash application activities, ensuring prompt posting of payments across all categories.
- Accurately process incoming payments received via credit cards, NEFT / RTGS, cheques, or other payment modes .
- Carry out daily reconciliation of receipts to ensure completeness and accuracy of accounts.
- Address and resolve urgent cash application requests within defined SLA and volume agreements .
- Collaborate with the billing and collections teams to ensure smooth and timely processing of customer payments.
- Maintain systematic records and documentation to ensure audit readiness.
- Identify and correct any discrepancies or errors in transaction processing.
- Ensure compliance with internal accounting policies and standards for accounts receivable operations.
- Contribute to continuous improvement initiatives to enhance efficiency and accuracy in the cash application process.
Basic Requirements :
Educational Qualification : Graduate in Commerce / Finance or a related field.Work Experience : 1-4 years in accounts receivable or billing settlement roles.Age- 18 - 30Industry Preference : Experience in the hospitality industry is an advantage.Technical Skills :Working knowledge of SAP or similar ERP systems preferredProficient in MS Office , especially ExcelCommunication Skills :Good verbal and written communication skillsAbility to coordinate effectively with cross-functional teamsKey Competencies :
Strong attention to detail and accuracyAbility to manage multiple tasks and meet deadlinesProblem-solving mindsetHigh level of integrity and work ethicsOrganizational and record-keeping skillsSkills Required
Accounts Receivables, Accounts Receivable, Billing, Accounts Receivable Collections, accounts receivable management , Sap, Ms Office, Excel, Hospitality Industry, Documentation, Collections, Sla, Invoicing, Erp