Technical Account Manager

Job Summary :

We are seeking a Technical Account Manager to join our growing team. This role involves onboarding clients, understanding their technical requirements, and ensuring a seamless product experience. The ideal candidate will act as the bridge between clients and internal product teams, provide hands-on technical support, and drive product adoption through strategic engagement.

Key Responsibilities :

• Onboard new clients on Nitrogen and ensure smooth implementation.
• Understand client requirements, business use cases, and provide tailored solutions.
• Provide active support on client tickets, ensuring timely issue resolution.
• Collaborate with the Product team to translate client feedback into new feature enhancements.
• Manage and enhance product features to meet evolving client needs.
• Analyze client data and prepare reports for business insights.
• Take complete ownership of client accounts and act as the primary technical point of contact.
• Build strong, long-term relationships with clients to drive product adoption and satisfaction.

Required Technical Skills :

Must Have :

Nice to Have :

Educational Qualification :

Skills Required

Html, Javascript, Css, Advanced Java, Node.js, Git