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IT Business Services Senior Consultant Basis HANA

IT Business Services Senior Consultant Basis HANA

SAPBengaluru, Karnataka, India
30+ days ago
Job description

We help the world run better

At SAP we keep it simple : you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

What youll do

As part of RISE with SAP several strategic and very large customers start their transformation journey towards Cloud along with SAP ECS using an enhanced delivery model. The ECS Large Customer Operations Organization (LCO) has been setup to provide the strategic focused service with a dedicated team within SAP Enterprise Cloud Services for these large strategic customers. While acting in LCO as Subject Matter Expert (SME) you will focus in your area of expertise to optimize all related activities from planning to execution implementation and operational support and have the team trained to scale.

Were looking for an enthusiastic and action-oriented colleague who is willing to take ownership and accountability to help our team to reach the next level for excellent & enhanced service delivery.

As anIT Business Services Senior Consultantyou are responsible to :

  • play a key role in our customers S / 4 journey where high quality downtime minimized S / 4 conversion are the measure of success
  • consult with the customer assisting them to articulate their outcome-based requirements - this includes technical architecture and its supporting processes
  • collaborate with internal partners to identify relevant standard solutions that would be available for efficient deployment.
  • where required innovate (architect design build test a customer specific solution)

What you bring

  • Bachelors degree or higher in one of the following areas : Computer Science Engineering Information Management
  • Solid know-how of SAP Technologies and Products (SAP certification highly beneficial)
  • Expert level BASIS HANA SUSE knowledge (preferably Pacemaker experience) >
  • 6 years

  • Good knowledge of hyperscaler infrastructure tools and processes >
  • 2 years

  • S / 4 experience including technical conversations (hands on and problem solving) Fiori embedded gateway etc
  • Scripting in python bash etc
  • Problem solving skills including incident resolution RCA
  • Able to take technical requirements identify existing solutions or architect new & Define roadmap for innovation adoption
  • Analyse current landscape setups goals and challenges in order to suggest ECS CAS continuous improvement solutions and innovation
  • Soft skills

  • Strong communication skills : Articulate technical details effectively to non-technical individuals using clear and concise language.
  • Customer-focused : Thrive in high-pressure situations and maintain a strong focus on delivering exceptional service to customers.
  • Excellent presentation skills : Capable of delivering engaging presentations utilizing storytelling techniques and PowerPoint to effectively convey information.
  • Strong documentation abilities : Skilled in creating comprehensive and organized documentation including standards and procedures.
  • Work experience

  • 10 years working in IT Technical Operations in ABAP / JAVA / HANA / DB2
  • Strong operations background with recent architecture experience
  • Working in customer-facing roles
  • Meet your team

    SAP Enterprise Cloud Services (ECS) is part of the Product Engineering board area. As private cloud managed services provider SAP ECS is offering and contributing to key aspects in the intelligent business transformation journey.

    #SAPECSCareers

    Bring out your best

    SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

    We win with inclusion

    SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

    SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and / or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team :

    For SAP employees : Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

    Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

    Successful candidates might be required to undergo a background verification with an external vendor.

    AI Usage in the Recruitment Process

    For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process .

    Please note that any violation of these guidelines may result in disqualification from the hiring process.

    Requisition ID : 437485 Work Area : Information Technology Expected Travel : 0 - 10% Career Status : Professional Employment Type : Regular Full Time Additional Locations : #LI-Hybrid

    Required Experience :

    Senior IC

    Key Skills

    ICT,Customer Service,Information Technology,Access,Database Administration,Lead Generation

    Experience : years

    Vacancy : 1

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