Ensure compliance with PCI-DSS (for payments), GDPR, and data privacy laws .
Omni-Channel Engagement
Architect integrations with WhatsApp Business API for notifications, order updates, and support.
Enable mobile-first and responsive architecture for iOS, Android, and PWA apps.
Support cross-channel customer journeys (web, app, WhatsApp, and in-store).
Governance & Leadership
Provide technical leadership to developers and integration engineers.
Review solution designs, code quality, and ensure adherence to best practices.
Act as the primary technical contact for vendors and system integrators.
Required Skills & Experience
Core Expertise
Strong knowledge of Adobe Commerce (Magento 2) and enterprise CMS platforms (AEM, Drupal, WordPress, or headless CMS).
Proven experience in solution architecture and system integration .
Hands-on with REST, GraphQL, and microservices-based design .
Integration & Payment
Deep experience integrating with payment gateways (Razorpay, UPI etc.).
Knowledge of third-party APIs (CRM, ERP, Marketing Automation, etc.).
Experience with middleware / iPaaS tools.
Analytics
Familiarity with Adobe Analytics, Google Analytics 4, CDP, and Tag Management Systems .
Strong understanding of data architecture for customer journey tracking .
Authentication & Security
Experience with OAuth2, SAML, JWT, SSO, OTP, and multi-factor authentication .
Understanding of security standards : PCI-DSS, GDPR, OWASP Top 10.
Mobile & Omni-Channel
Architecture experience for native iOS / Android apps, hybrid apps, and PWAs .
Knowledge of WhatsApp Business API, push notifications, chatbots .
Soft Skills
Strong problem-solving and system design thinking.
Ability to lead cross-functional teams and manage vendor collaborations.
Excellent communication with both technical and non-technical stakeholders.
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Aem Architect • Pune, Maharashtra, India
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