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Associate Team Leader, Technical Analyst Associate Team Leader

Associate Team Leader, Technical Analyst Associate Team Leader

ConfidentialNoida, Pune
30+ days ago
Job description
  • Key Accountabilities and main responsibilities
  • Strategic Focus
  • Analyse Business Requirement Documents to identify technical solutions in consultation with the Solution Consultants and IT Architects considering all databases, application, business process and system implications.
  • Liaise with key Business Stakeholders to provide expertise, and to seek clarification on, Business Requirements.
  • Be involved in the application design process, ensuring each system component is well written, performant and ensuring scalability by making applications multi-instance where appropriate.
  • Develop solution design that meets business requirements and is understood by Development and Testing Teams.
  • Lead to solution decisions discussion with the solution consultants to reach the right solution.
  • Investigate and consult on pragmatic alternatives for short, medium- and long-term solutions to a problem.
  • Identify and implement improvements to processes and procedures within the team and greater IT group.
  • Work and collaborate with third and / or vendor parties to deliver integrated system solutions.
  • Be flexible to change and be able to adapt to changing priorities.
  • Operational Management
  • Work collaboratively with project managers and release managers to engage the right Technical Analyst resources, plan, prioritise and allocate the tasks to the team.
  • Provide Technical Specification effort estimates.
  • Investigate, gather and document technical solutions for enhancements to Systems.
  • Provide specialist expertise on a specification design criterion to developers and test analysts for all supported Systems.
  • Arrange and chair Business and Technical meetings, where required, to facilitate technical solution outcomes.
  • Complete Functional Specifications and / or Technical Specifications.
  • Complete Traceability matrixes as part of Solution Design alignment with Business Requirements and other IT delivery teams, as required.
  • Assist with any of the SDLC Dev & testing phases to provide clarifications and respond to enquiries.
  • Assist with escalated Production Support issues and conduct root cause analysis.
  • Design, prepare and conduct formal and informal training sessions with wider Technical Analyst team and Learning and Development team.
  • Provide review and guidance on solution analysis and estimations.
  • Participate into peer reviews of the documents created and update templates as required as per the best practices and feedback process.
  • Logging and accessing technical solutions within the JIRA database and thoroughly documenting the status of all client liaisons and communications.
  • Deliver high quality documentation as per the documentation standards.
  • Demonstrate strong analytical skills to analyse, isolate and interpret business needs and provide constructive input into the development of appropriate technical solutions.
  • Acts as a SPOC for business teams and technology teams.
  • People Leadership
  • Lead and manage a team of Technical Analysts.
  • Mentor less experienced technical analysts, including developing and delivering training.
  • Cross skill the Technical Analyst team to ensure Business and Technical knowledge is shared when applicable
  • Leading a team of Technical Analysts to ensure Business and Technical knowledge is shared.
  • Review Technical analyst resume and prepare and lead Technical Analysts interviews.
  • Engages with people in a fair, calm and consistent manner.
  • Set clear, realistic goals, objectives and performance standards for both self & the team.
  • Regularly meet the Technical Analyst team members individually to provide them feedback and guidance.
  • Organise and prepare performance review sessions and work with the team on their development plan and career.
  • Governance & Risk
  • Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against.
  • Regularly check team recording time to ensure timesheets are accurate and updated as required.
  • Adhere to system design best practices.
  • Publish daily / weekly reports with the Project teams.
  • Setup Spec / FRD Review best practices.
  • Adhere to all MUFG Retirement Solutions standards, policies and procedures.
  • The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.
  • Experience & Personal Attributes
  • Experience
  • 12+ years of relevant experience in Technical Analyst or equivalent role in system analysis and design.
  • Business and Technical Analysis experience and / or product knowledge in Superannuation, Insurance, Managed Funds and Registry Services highly desirable.
  • Working knowledge of SQL, MS office products is a Must.
  • Exposure to tools like Azure DevOps, JIRA, Visio, FIGMA is preferred.
  • Experience in providing High level estimates using various techniques.
  • Solid understanding of system analysis and design principles.
  • Sound understanding of IT application and system design best practice.
  • A good understanding of structured project delivery methodologies.
  • The individual shall demonstrate below technical skills (one or many)
  • Java Aligned Technologies :
  • OOPS
  • XML Schema and JSON Schema Design
  • SOAP UI
  • .Net Aligned Technologies :
  • API and WebServices
  • XML Schema and JSON Schema Design
  • Swagger, SOAP UI and RAML 2.0
  • .Net design principles is highly desirable.
  • Pega : Working knowledge of PEGA or similar business process automation systems is required.
  • Knowledge on CRM or similar platforms is preferred.
  • Personal Attributes
  • Excellent leadership skills.
  • Ability to delegate, inspire, motivate and communicate effectively with the team.
  • Ability to learn new technologies and be able to work and deliver high quality documentation in a challenging environment.
  • Sound organisational skills, with the ability to prioritise conflicting tasks to meet strict deadlines.
  • Work within a team assisting in :
  • Timely completion of task assigned.
  • Effective technology usage for problem solving.
  • Introduce Innovation to solve business challenges.
  • Effective verbal and written communication skills, needed to communicate with global teams / stakeholders.
  • Practical and simple problem-solving approach.
  • Willingness to accept responsibility and be accountable for service provided.
  • Effective Team player with collaborative skills, learning and proactive attitude.
  • Experience working in an outsourced or offshored environment.
  • Self-motivated with a strong team spirit.
  • Adaptability to working hours in order to meet business needs.

    • Skills Required

    Swagger, Soap Ui, Api, Webservices, Xml Schema, Json, Pega

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