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IT Network Administrator
White Forcehyderabad, India4 hours ago
Job descriptionUnderstanding of switching / routing techniques, IP addressing and outage Resolution of Customer Tickets with defined SLA of 95%. Fault finding, troubleshooting, issue resolution and fault escalation within Work in tandem with L2 / L3 to resolve escalated issues. Work closely with IT Manager and team on assigned opportunity to deliver a Be a guided example and a mentor in the team. Maintain Asset Inventory and ensure timely updates to asset Inventory. Vendor Management. Well versed with Desktop support. Should be a SOPC for the centre as and when needed to handle IT & Other
Job description
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Job Summary
- Internal IT support.
- Ensure the uptime of 99.5% for Internal IT support Devices which includes
Internet, WIFI, Networking and IP Telephony equipment.
management skills
agreed SLA's (Remotely) flexibility.
feasible solution
issues as well.
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Network Administrator • hyderabad, India
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