Talent.com
This job offer is not available in your country.
Sr IT Network Administrator

Sr IT Network Administrator

White Forcehyderabad, India
6 hours ago
Job description

Job description

px; background-color : rgb(255, 255, 255);">

Job Summary

  • Internal IT support.
  • Ensure the uptime of 99.5% for Internal IT support Devices which includes

Internet, WIFI, Networking and IP Telephony equipment.

  • Understanding of switching / routing techniques, IP addressing and outage

    • management skills

  • Resolution of Customer Tickets with defined SLA of 95%.
  • Fault finding, troubleshooting, issue resolution and fault escalation within

    • agreed SLA's (Remotely) flexibility.

  • Work in tandem with L2 / L3 to resolve escalated issues.
  • Work closely with IT Manager and team on assigned opportunity to deliver a

    • feasible solution

  • Be a guided example and a mentor in the team.
  • Maintain Asset Inventory and ensure timely updates to asset Inventory.
  • Vendor Management.
  • Well versed with Desktop support.
  • Should be a SOPC for the centre as and when needed to handle IT & Other

    • issues as well.

    Create a job alert for this search

    Network Administrator • hyderabad, India