Description
We are seeking a dynamic and motivated Tele Caller to join our team. This is an entry-level position ideal for freshers looking to kick-start their career in sales and customer service. The Tele Caller will be responsible for making outbound calls, engaging with potential customers, and promoting our products and services.
Responsibilities
- Make outbound calls to potential customers to promote products and services.
- Handle customer inquiries and provide information regarding products and services.
- Maintain accurate records of customer interactions and transactions.
- Achieve daily and weekly call targets as set by the management.
- Follow up on leads and prospects generated from marketing campaigns.
- Provide feedback to the management regarding customer concerns and suggestions.
- Assist in resolving customer complaints and issues.
- Collaborate with team members to improve sales techniques and processes.
Skills and Qualifications
Excellent communication skills in English and Hindi (or regional language).Strong interpersonal skills to engage with customers effectively.Ability to work in a fast-paced environment and handle pressure.Proficient in using telephony systems and basic computer applications (MS Office, CRM software).Basic understanding of sales principles and customer service practices.Good listening skills and the ability to understand customer needs.Time management skills and the ability to prioritize tasks.Skills Required
Cold Calling, Customer Service, Data Entry, Lead Generation, Telemarketing, crm software, Problem Solving, Time Management, Active Listening