Associate Operations

At Allstate great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts air bags and graduated driving laws to being an industry leader in pricing sophistication telematics and more recently device and identity protection.

Job Description

This role will work more independently to provide low to medium complexity analytical support to various areas of the addition the individual will be responsible for supporting several business processes that exist within the team. Project work includes but not limited minor & major initiatives basic to moderately complex data validation and other projects that are basic to moderately complex in nature.

Key Responsibilities

Summarizes documents and enters claim system notes

Documents a claim file with notes evaluations and decision-making process

Contacts third-party carrier to review liability and subrogation response and obtains information regarding decision to reduce amount paid

Monitors collection of subrogation recoveries and follows-up with third-party carrier as needed for subrogation payment

Education and Experience

0-18 months of related experience

Bachelors degree or equivalent experience

Supervisory Responsibilities

This job does not have supervisory duties.

Education & Experience (in lieu)

0-18 months of experience; bachelors degree preferred

Intermediate proficiency in Microsoft Office suite

Intermediate computer skills with Microsoft Office (Word Excel Outlook PowerPoint) required

Excellent verbal written and interpersonal Communication skills

Eye for detail and accurate preparation of Demand packages

Excellent knowledge of Subrogation cycle

Knowledge / Experience of Subrogation / Salvage is preferred

Ability to utilize available tools to capture information pertaining to scope of damages associated with the loss

Live through a continuous improvement culture and leverage tools and technology to enhance personal competencies and help meet org level goal

Primary Skills

Business Support Client Facing Consumer Protection Professional Voice Quality Control (QC) Service Delivery Voice Communications Voice Services Voice Support

Shift Time

Recruiter Info

Shital Holambe C

About Allstate

Joining our team isnt just a job its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger a winning team making a meaningful impact.

The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue The Allstate Corporation owns and operates 18 companies in the United States Canada Northern Ireland and India. Allstate India Private Limited also known as Allstate India is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune the company offers expertise to the parent organizations business areas including technology and innovation accounting and imaging services policy administration transformation solution design and support services transformation of property liability service design global operations and integration and training and transition.

Learn more about Allstate India here.

Required Experience :

IC

Key Skills

Business,Information Management,Accounting,Corporate Risk Management,Faculty,Jms

Employment Type : Full-Time

Experience : years

Vacancy : 1