Supplier & Customer Quality Engineer (15-20 Years)

Job Title : Supplier & Customer Quality Engineer (15-20 Years)

Job Location : Ranjangaon, Pune - Maharashtra

About Veoneer :

Veoneer is a world leader, and over the years, Veoneer has delivered more than 1.1 billion electronic control units and crash sensors to car manufacturers globally.

Owned by AIP and headquartered in the U.S. Veoneer has approximately 2,550 employees in 11 countries.

What you'll do

• Lead Customer Complaint Management Own the resolution of OEM 0km issues and field warranty claims by driving structured 8D investigations, ensuring timely root cause identification, and implementing sustainable corrective and preventive actions.
• Act as the Customer Interface Serve as the primary point of contact for OEMs on quality matters, ensuring clear communication, on-time responses, and customer satisfaction with issue resolution.
• Ensure Performance & Compliance Monitor and report supplier and internal KPIs, ensuring performance consistently meets or exceeds OEM quality expectations and compliance with customer-specific requirements.
• Support New Product Launches Prepare and submit PPAP documentation, working closely with project teams to align with customer milestones and secure necessary approvals.
• Coordinate Audits & Assessments Plan and manage customer audits and visits, ensure organizational readiness, document findings, and lead cross-functional teams in implementing corrective actions.
• Manage Process Changes Participate in Change Control Board (CCB) meetings, communicate process or design changes to customers, and secure timely approvals in line with project timelines.
• Drive Continuous Improvement Contribute to initiatives such as Continuous Improvement (CI), Lessons Learned, YOKOTEN, and Product Quality Planning (PQP) to enhance quality systems, prevent recurrence of issues, and improve customer satisfaction.

What You'll Bring

Preferred Qualification : BE / BTech / ME / MTech in relevant engineering stream

Skills Required

APQP, Fmea, Ppap, fishbone , quality engineering, 8D