Training Specialist

About The Company

We, RentoMojo, were founded by IITM alums and serial entrepreneurs who worked out of almost every major city in India in his first five years of corporate career. Frustrated with the hassles of relocating from one place to the other, and tired of finding that perfect cluster of home essentials that suited their lifestyle.

'The spending youth, especially the millennials & Gen Z's prefer staying light, desire flexibility and are value conscious. Willing to experiment with new stuff across categories that make life simpler and not boring, these generations are also sensitive to our planet's sustainability. Our customers and employees identify with what we do '', is what Geetansh Bamania, our Founder and CEO has to say.

RentoMojo caters to the needs of the working professionals which is unmet due to nonavailability of furnished rental flats by offering furniture and appliances on rental basis, thus, providing more flexibility than owning the expensive furniture and appliances.

Currently, we have 100,000+ subscribers with a typical rental period of 12-14 months. The current market size (as per a recent report by Grant Thornton) is estimated to be US$ 4.1 Billion and expected to grow to US$ 13 Billion by 2025.

With 700+ people operations, the company has a presence in 16 cities across India. Looking back, Rentomojo has not only made a new market of lease which never existed for the consumer, they have also become market leaders in the consumer rental industry. Unlike the norm, they are now seeing a reverse trend wherein a version of ours is being copied in the US and UK. We are also profitable at monthly PAT since Oct 2021.

Recent Media Coverage : The Economic Times , Feb 24

Designation : Training Specialist

Location : Bangalore

Job Summary

We are looking for a proactive and engaging Trainer to upskill our Customer Support, Presales, and Retail Store teams. You will design and deliver training programs that boost customer experience and sales conversions. Experience with AI tools is a big plus, as you'll also help build smart, scalable training solutions using AI.

Role Overview

We are seeking an enthusiastic and performance-driven Trainer to lead capability-building across three core teams at Rentomojo :

• Customer Support Team (Chat, Emails, Outbound Calls)
• Presales Team (Driving conversions through outbound communication)
• Retail Stores Team (On-ground sales staff training)

In addition to classic training responsibilities, the ideal candidate will understand and leverage AI tools to build innovative training modules, enhance support / sales performance, and automate workflows where possible.

Key Responsibilities

Required Skills & Experience

Skills : coaching,training,data analysis,retail,customer support,sales enablement,customer,communication,ai tools,sales

Skills Required

Data Analysis, customer communication , Sales Enablement, Customer Support