Bachelor's degree in computer science or equivalent work experience (3 to 5 years)Other qualifications, certifications and work experience within the IT domain may be consideredExperience in SRE, Cloud technical support, Cloud operations, or NOCExperience with Linux System Administration, Networking, Storage, Compute, and VirtualizationKnowledge of or experience in Kubernetes, Docker, Jenkins, Terraform, Ansible, Chef and / or PuppetKnowledge of or experience in Oracle red stack components like IDM, Webcenter, Weblogic, OHS, OBIEE, and / or BPMStrong diagnostic and troubleshooting abilitiesAble to work flexible hours Sunday through Saturday (9.00 PM - 6.00 AM IST Shift)Behavioral :
- Excellent communication skills, in terms of being able to deliver technical and functional knowledge and solutions to management and customer support personnel, including the ability to provide feedback to both technically aware and non-technically aware co-workers.
- Ability to work with other team members
- Ability to work well and remain positive under pressure
- Customer oriented attitude
- Well-developed listening skills, the ability to ask questions and fully understand what's being asked
- Good command of the English language, both written and verbal
- Detail oriented and logical thinker
- Open to working alternate shifts, our team operates on a 24 x 7 schedule
- Able to work well in a team, as well as on your own
Skills Required
System Administration, SRE, Network Operations, Oracle, Technical Support