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Program manager / Project Manager

Program manager / Project Manager

Crederapune, maharashtra, in
3 days ago
Job description

Job Title : Manager / Sr. Manager - Delivery

Job Role : Program / Project Manager

Job Type : Full Time

Work Mode : Hybrid (3 Days per week Work From Office)

Location : Bangalore & Hyderabad

Job Description :

We are seeking a dynamic Program Manager with extensive IT experience and skilled at leading multi-project programs, mitigating risks, and ensuring alignment with organizational objectives.

SKILLS & EXPERIENCE

Essential Technical Qualification :

Experience : Program Manager with 12+ years of extensive project delivery experience.

Proficiency in Microsoft Project Plan (MPP) : Ability to create, manage, and monitor detailed project plans, ensuring alignment with delivery timelines and milestones.

Estimation to Resource Planning : Capable of converting effort estimations into resource loading, timeline views, and cost structures.

Cost Management – Controlling Project Spending

  • Cost Estimation : Predicting the total costs of all resources required — labour, materials, equipment, overhead, etc.
  • Cost Budgeting : Aggregating estimated costs into a project budget and allocating funds to tasks or phases.
  • Cost Monitoring & Control : Tracking actual spending against the budget, identifying variances, and taking corrective actions.
  • Cost Reporting : Communicating cost performance to stakeholders for decision-making.

Effective Communication : Understands the importance of right and timely communication with stakeholders, ensuring clarity, transparency, and alignment throughout the project lifecycle.

Assertiveness in Stakeholder Management : Demonstrates confidence and assertiveness while managing demanding or smart client stakeholders, balancing diplomacy with firmness to achieve project goals.

Techno-Functional Leadership : Brings both technical understanding and functional knowledge, enabling meaningful contributions in diverse project meetings, workshops, and decision-making forums.

Risk Management : Should be well versed in defining risks, issues, assumptions and dependencies and clearly reflection of the impact along with the mitigation plan.

People & Customer-Centric Mindset : Maintains a strong attitude of collaboration, empathy, and service orientation, ensuring that team well-being and customer success remain top priorities.

Exposure To Software Tools & Methodology : Familiarity with Agile, Scrum, and Waterfall methodologies. SCRUM, Agile, PMP, or similar program management certification. Pega knowledge is preferable (good to have)

Key Responsibilities :

  • Delivery of projects as per contract and aligning to the company strategy, planning and implementation rules and regulations
  • Closely working with Clients and Business leaders and lead a healthy Project margin
  • Training and development support
  • Managing Employee Engagement at account level
  • Defining KRAs, score cards and measuring performance of the employees of the account
  • Act as change agents in building a diverse, fun-filled and energized work culture and lead by example in fairness, transparency and trustworthiness
  • Ensure 100% compliance with SLAs, security standards, code audits, and Pega guardrails (if applicable).
  • Track and improve key delivery metrics : defects, schedule variance, effort variance, and productivity.
  • Prevent revenue leakage through effective scope, time, and cost control.
  • Drive customer satisfaction : on-time delivery, minimal escalations, and positive client feedback.
  • Achieve strong financial performance : revenue targets, cost management, and accurate reporting.
  • Lead account operations : forecasting, utilization, compliance, and reporting.
  • Engage in business development : deal reviews, prospecting, and thought leadership.
  • Champion people management : team engagement, mentoring, attrition control, and talent development.
  • Encourage innovation and upskilling, contributing at least one approved initiative.
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    Program Manager • pune, maharashtra, in

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